The Good Dentist Guide - By Patients for Patients
Thank you for contacting DR.Oogle.
YOUR COMMUNICATION WITH DR.OOGLE IS PUBLIC AND NOT PRIVILEGED IN NATURE!
DR.Oogle does not itself review, rank, select or recommend dentists or dental specialists. All reviews on DR.Oogle are supplied voluntarily by patients. While DR.Oogle recognizes the patients' constitutional right to offer public praise or criticism of your practice, DR.Oogle also recognizes that the patients' praise or criticism may have a direct impact on your practice and livelihood.
All reviews on DR.Oogle are written and published by patients. DR.Oogle is not a State Dental Board and will not independently investigate the truth or merit of contentious claims and counter-claims made by doctors and patients. DR.Oogle will, however, remove all user-supplied reviews that DR.Oogle knows to be false, offensive or harassing in nature. Since DR.Oogle does not pre-screen or approve any user-supplied reviews, it is very important that you provide us immediately with conclusive evidence why you consider user reviews to be false, offensive or harassing in nature!
DR.Oogle maintains as private and confidential all information concerning individuals posting genuine patient reviews. DR.Oogle's policy is to withhold any information concerning individuals posting genuine patient reviews unless we believe in good faith that such disclosure is necessary to comply with a court order or a formal demand by the state or federal authorities. For more information concerning the terms and conditions under which DR.Oogle provides its service, please read our Privacy Policy and the Terms of Use.
Thank you for using DR.Oogle!
Sincerely,
DR.Oogle Team.
I am NOT a registered dentist. How can I request removal of a review? Unregistered dentists may request the removal of reviews they know to be false, offensive or harassing in nature by using the email form below or mailing your request to our PO Box address. Unregistered dentists must provide conclusive evidence why they consider the review to be false, offensive or harassing in nature along with their review removal request. DR.Oogle will remove all reviews and all other listing information about the complaining dentist. Recreation of a new listing after your original listing has been removed is an unauthorized use of DR.Oogle's service, and DR.Oogle will pursue all available remedies for such unauthorized use.
Message to Patients about Review Removals Currently, only 77% of all dentist reviews on DR.Oogle are negative or critical in nature. Most dentists who receive positive patient reviews and feedback are pleased to see patients spreading their "word-of-mouth" reputation on the internet. However, DR.Oogle receives complaints and legal threats from some dentists too. In some instances, in addition to threatening DR.Oogle, dentists demand that DR.Oogle disclose the patient's identity so that they could pursue legal action against their own patients. DR.Oogle maintains as private and confidential all information concerning individuals posting patient reviews and will not release your information to dentists without a court order or a formal demand by another legal authority. (More Info: DR.Oogle Privacy Policy and Terms of Use)
DR.Oogle believes that public interest considerations warrant that patients have access to independent information about dentists before selecting their dental practitioner. This information includes not only other patients' feedback about dental practitioners, but also information about how certain dentists respond to patients' concerns. In the interest of promoting public discourse and keeping patients apprised of demands, threats or legal actions initiated by dentists against their own patients and/or DR.Oogle, DR.Oogle will prominently publish on its website any and all dentist and attorney correspondence, the statements of claims, court transcripts and other legal correspondence pertaining to such threats or legal actions.
